What it can do
What kind of work can SureThing take on?
What kind of work can SureThing take on?
Anything you’d hand to an assistant who can use your apps: research, writing, email, calendar, social media, reports, and recurring chores. See the use cases for marketing and content, reports and analytics, ads and conversion, sales and research, and local businesses, or start with the Quickstart.
Can it manage more than one brand or account?
Can it manage more than one brand or account?
Yes. Use a separate project for each business, and connect more than one account of the same app. When you have several accounts, approval cards let you choose which one to send or post from.
Can it reply to Google or Yelp reviews?
Can it reply to Google or Yelp reviews?
Google reviews, yes, once you connect Google Business Profile (if you don’t see it in Integrations, it isn’t available for your account yet). Yelp, no: SureThing can read public Yelp ratings and reviews, but it can’t reply on your Yelp page.
Can it post at a specific time?
Can it post at a specific time?
Yes. Ask for a routine that runs once at a set time, or on a regular schedule.
Can it use websites that don't have an integration?
Can it use websites that don't have an integration?
Yes. Agents can use a browser to work on websites, either a cloud browser or your own Chrome with the Chrome extension.
Can it build a website or landing page?
Can it build a website or landing page?
Yes. Agents can build and publish a simple website for you. It’s hosted on a surething.host address; custom domains aren’t supported. See Pages.
Does it work in other languages?
Does it work in other languages?
Yes. Agents reply in the language you write in. To set a default, open Settings → Preferences and choose a language under Language & Region. The app itself is in English.
What it can’t do yet
Can it make phone calls or send text messages?
Can it make phone calls or send text messages?
No. SureThing works through email, chat apps, social platforms, and your other connected apps. For messaging customers, it supports WhatsApp Business accounts.
Can my team use SureThing together?
Can my team use SureThing together?
Not yet. Shared workspaces are in private beta; select Members in the sidebar to join the waitlist. Today, you can share an agent with your team by adding it to Slack.
Safety, credits, and your account
Will an agent send anything without asking me?
Will an agent send anything without asking me?
In a conversation, emails and calendar invites always come back to you as an approval card first, and social posts do too unless you tell the agent to post directly. Routines only do what you’ve given them permission for. See Safety and control.
Is SureThing secure? Is it SOC 2 compliant?
Is SureThing secure? Is it SOC 2 compliant?
SureThing is SOC 2 Type 1 compliant. See the Trust Center for reports and security details, and Safety and control for how you stay in control of what agents do.
How much does it cost to run?
How much does it cost to run?
Most routine runs use a few to a few dozen credits; a daily inbox digest is typically around 15–20 credits a day. See What things typically cost.
What happens if I run out of credits?
What happens if I run out of credits?
You can’t send new messages, and scheduled routines are skipped, until you have credits again. Nothing runs up a bill. See Plans and credits.
Is there a mobile or desktop app?
Is there a mobile or desktop app?
Yes, for macOS, Windows, iOS, and Android. See Desktop and mobile.
How do I delete my account?
How do I delete my account?
Open Settings, go to Danger Zone, and select Delete account. This permanently deletes your conversations, tasks, drafts, memories, and connected accounts.