> ## Documentation Index
> Fetch the complete documentation index at: /docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and credits

> How credits are counted, refreshed, and billed.

Everything an agent does — thinking, browsing, writing, calling your connected apps — uses **credits**. Larger tasks and stronger models use more credits than quick ones.

For current prices, see the [pricing page](https://surething.io/pricing).

## Free credits

* **Welcome credits** — new accounts get 500 credits. No card required.
* **Daily refresh** — each day your balance is topped back up to 150 credits. On the free plan this happens on up to 5 days per billing cycle; on paid plans it happens every day. Refresh credits don't roll over.

## Plans

| Plan | Best for | Monthly credits |
| - | - | - |
| **Basic** | Daily tasks and basic recurring workflows | 6,000 |
| **Plus** | Automated recurring workflows with consistent patterns | 12,000 – 30,000 |
| **Pro** | High-volume, continuous workloads at scale | 40,000 – 2,000,000 |

Annual billing is 40% cheaper than paying monthly. Every paid plan includes the daily refresh.

## Types of credits

* **Plan credits** come with your subscription each billing cycle. Unused plan credits expire at the end of the cycle. If you upgrade to a higher tier, leftover credits carry over for one more cycle on top of the new plan's credits.
* **Daily refresh credits** top your balance back up to 150 once a day and don't roll over.
* **Add-on credits** can be bought on top of an active subscription. They never expire and are non-refundable.

## Changing plans

* **Upgrades** take effect immediately: you're charged the new price, a new billing cycle starts, and you get the new plan's credits right away.
* **Downgrades and cancellations** take effect at the end of the current billing cycle.

## Using credits efficiently

How many credits a task uses depends on its complexity, how much context and data are involved, and which tools and connections are active. Breaking a large task into clear, specific instructions and removing connections you don't need both help.

## Credit Rescue

If a result wasn't what you needed, you can ask for credits back on a recent task with **Credit Rescue**. The number of rescues per month depends on your plan.

## Choosing a model

The model picker under the message box trades off speed, quality, and cost:

| Option | Credit use |
| - | - |
| **Lite** | About 1/20 of Smart |
| **Standard** | About half of Smart |
| **Smart** | The default |
| **Ultra** | About 2× Smart — paid plans only |

You can also set a model per [routine](/docs/features/routines.md).

## Checking your usage

* **Settings → Usage** shows your balance and how credits were spent.
* The **Project Info** panel on the right of each project shows what that project used.

## Refunds

If you're unhappy with SureThing, you can request a refund within 28 days of a payment. Downgrade your account to the Free plan first, then contact [support@surething.io](mailto:support@surething.io).


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